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SHIPPING & RETURN POLICY

SHIPPING POLICY

All shipping charges will be $13 shipping fee per ship-to address.

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Most of our shipping is done through FEDEX. We carefully pack and insure all of our items.

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We are happy to arrange expedited shipping. There are additional costs for this service and we will contact you with the amount prior to completing our transaction.

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Please note that certain oversized or especially fragile items will incur additional shipping and handling charges, including items over $100. For these items we will contact you by email with the amount before we complete the transaction. Shipping rates quoted above are for shipping within the continental United States.

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RETURN POLICY

Return Policy

At Shala’s Boutique, your satisfaction is our priority. If you're not completely happy with your purchase, we offer store credit for returned items. To initiate a return, please email us at shalas_boutique@msn.com within 7 days of receiving your order to request a return authorization number. Be sure to include this number on the outside of the return package, just below the address.

 

Return Guidelines:

  • Items must be returned in their original condition with all original tags attached.

  • Items should be unworn, unwashed, and free of smoke, deodorant, make-up, and perfume.

  • For shoe returns, please ensure they are in the same condition as received, with no scuff marks, creases, or signs of wear.

 

Return Shipping:

  • Customers are responsible for return shipping costs.

 

We are not liable for packages lost or missing during the return shipping process.

 

Please send your return to:

Shala’s Boutique
358C Millburn Ave
Millburn, NJ 07041

 

Final Sale Items:

The following items are final sale and cannot be returned:

  • Jewelry and Accessories (including hats, gloves, scarves)

  • Home Items

  • Sale Items (this includes any discounted items)

 

Store Credit:

Refunds will be issued as store credit, sent to the email address associated with your order. If you don’t see the store credit in your inbox, please check your spam folder or contact us at shalas_boutique@msn.com.

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